One of the main objectives for all social media marketing initiatives for a brand is to “navigate the narrative”. In other words,  to ensure that your competitors or disgruntled customers don’t steer conversations in a way that put you on the defensive.

In order to cultivate the conversations taking place in the social media arena, you need to know that they’re happening! Social media monitoring is the somewhat new but indispensable tool that all serious marketers should use in order to keep track of what people are saying about their brand, their products and their competitors.

The first step to monitoring your brand reputation is listening. Whoever said “eavesdroppers are never happy” could not have been more wrong. You might not be always be happy with what you hear about your brand but I guarantee that you will be a lot unhappier if you don’t listen in!

Social media is the speakeasy for all those incessant public conversations that you must listen in on and eventually join.

One simple way to discover what people are saying about your brand is to simply create a Google Alert so that you’ll get an email anytime your brand name is mentioned.

However, Google Alerts are limited – and aren’t designed to be a comprehensive online brand management tool. That’s why you need to use a variety of online tools to find out what people are saying.

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Online retailers plan the holiday sale season months in advance; designing and executing special promotions and marketing campaigns to promote these sales events through various media channels. Businesses primarily rely on email, CPC & CPM campaigns besides traditional marketing.

As the Holiday Sales season comes to a close, the effort is intensified in order to capitalize on the last minute shoppers (substantial). And because there is so much going on, there is a chance that some crucial details can get overlooked! Continue reading

When it comes to growing your   followers on Twitter, you have approximately 2 seconds or less to grab someones attention and  positively influence them to click the “follow” button.

Whether it is lead generation, brand awareness, reputation management, search engine optimization or any of the other many benefits you can enjoy with Twitter, one fact remains, you need followers. And the more qualified followers you have, the better your results.
Below are   some proven tools, tactics and ideas to pump up the volume on your Twitter style and successfully build your Twitter following.
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The web is an great platform for publicity; unfortunately not all of it is positive!

If you have a website that depends on traffic from search engines then your reputation is vulnerable to external forces. Negative websites whose sole purpose is to provide a platform for your disgruntled customers to malign your brand (your keyword) can show up in Google search results and invade your search real estate. These sites become popular because they use certain techniques that attract searchers who are typing in keywords associated with your brand. Potential customers who might be searching for your product or service, comparing prices, or looking for your product reviews on the web, may also come across negative publicity that is displayed on the first page of Google search results along with your legitimate website! Google search results page will list these negative sites if these sites have gained momentum and are optimized for relevant search terms/keywords. Continue reading