Has your Facebook Page ever received an unwarranted ‘Review’ by a disgruntled ex-employee or competitor?

Do you wish there was a way to delete or hide unwarranted reviews that influence your Page’s star rating?

While not all negative reviews are malicious or unwarranted, there are definitely violations and abuse of Facebook’s reviews and star rating system. In fact, Facebook allows reviews to be made privately so Page owners will never know who left the defamatory review.

Below, we’ll show you how to easily remove the Facebook 5 star rating system and reviews from your business Page.

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As a key part of a solid social media strategy,  social media monitoring has many important uses and should be not only the foundation upon which a brand builds its social strategy, but also play a key role in its ongoing social media marketing efforts.

Below are 6 strategic ways social media professionals, experts, consultants and agencies incorporate social media monitoring:

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92% of companies are currently using social media*. But a much smaller percentage actually understand how to leverage their platforms and make them work toward their goals. (Tweet This)

To effectively do this, we recommend creating and implementing a social media strategy. Below is a list of 17 of the more critical elements we employ when devising any social media strategy.

1.   Listen First
Know where the conversation about your brand/company or service is taking place and who your social media audience is.

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